Items in stock typically can be shipped within 7 work days, for returns please email us directly.
We provide one year warranty for all of the items sold in this site excluding gaskets&seals. Warranty period starts on the date of delivery and we will also cover postage for replacements.
Ordered a custom 2 5500w element controller. There was an issue when I went to check my order status so I sent and email. My email got a response within hours and found out there was a misunderstanding about what I ordered. The issue was quickly resolved and a unit was shipped to me express mail. When the unit arrived it was exactly how I wanted it well put together. My friend who's an electrical engineer looked the unit over and was impressed. I couldn't have built a unit for what I paid for this controller. I admit I was worried especially after the issue with the order ,but oak stills made everything right! I would absolutely purchase from again!
I really like the quality of the control box but one question/statement I have is — is there supped to be current (8.4 v) moving back into my copper pot. I’ve only used the controller for a clean out run with water and vinegar. I have a tester that beeps if there’s current on something. I had it with me during my clean out and I’m getting voltage on my pot. I’ve checked the breaker/ plug/ receptacle and everything is right. Any ideas ??????
If you know anything about electrical work, and even if you don't, it's super simple to wire up, and works great. Shipping was no time to the southern US as they use ups worldwide. Really nice folks. Thanks
Control Box arrived no dings or scratches in box. Box guts neatly & professionally wired, very neat job. Very satisfied with price for quality!
The only improvement could be to add a cooling fan so the temperature adjustment responds a little quicker.