Items in stock typically can be shipped within 7 work days, for returns please email us directly.
We provide one year warranty for all of the items sold in this site excluding gaskets&seals. Warranty period starts on the date of delivery and we will also cover postage for replacements.
Came in a nice wooden box, looks good, and Came in fast. Just used it and it worked perfectly no problems. Would recommend oak stills to anyone wanting grate products at an affordable price.
The boiler has several dents in the box n
The packaging should be better or you sold meba dented damaged boiler
I paid for a good boiler not a dented one. I want a new boiler
Great quality
Great service and a great product.
Postage time : No problems posting to Sydney. It only took a few days and tracking is available. Five stars in that department.
OakStills customer relations: They answered all my questions reasonably promptly and provided complete answers. Again five stars in that department.
Quality of product: Overall well made with sufficient welded bulkheads... functionality is great.
Cosmetically, the lip of the opening of the boiler is a bit rough and poorly finished... It does detract from the quality.. as shown in the pic.. Three stars in that department.
But overall a good product which can be improved.
